[Whups] element index

Package indexes

All elements
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Variable $_alltickets
Whups_Reports::$_alltickets in Reports.php
Variable $_backend
Whups_Reports::$_backend in Reports.php
Variable $_changes
Whups_Ticket::$_changes in Ticket.php
Array of changes to make to the ticket.
Variable $_closedtickets
Whups_Reports::$_closedtickets in Reports.php
Variable $_db
Whups_Driver_sql::$_db in sql.php
The database connection object.
Variable $_details
Whups_Ticket::$_details in Ticket.php
The current values of the ticket.
Variable $_id
Whups_Ticket::$_id in Ticket.php
The id of the ticket this object wraps.
Variable $_id
Whups_View_Results::$_id in Results.php
Variable $_map
Whups_Driver_sql::$_map in sql.php
A mapping of attributes from generic Whups names to DB backend fields.
Variable $_onshow
Imple_ContactAutoCompleter::$_onshow in ContactAutoCompleter.php
onShow javascript code.
Variable $_opentickets
Whups_Reports::$_opentickets in Reports.php
Variable $_params
Whups_View::$_params in View.php
Variable $_params
Imple::$_params in Imple.php
Parameters needed by the subclasses.
Variable $_params
Whups_Driver::$_params in Driver.php
Variable $_qManager
Whups_Query::$_qManager in Query.php
Variable $_shareManager
Whups_QueryManager::$_shareManager in Query.php
Horde_Share instance for managing shares.
Variable $_useFormToken
QueryParameterForm::$_useFormToken in QueryParameterForm.php
Variable $_useFormToken
CreateStep1Form::$_useFormToken in CreateTicket.php
Variable $_useFormToken
CreateStep2Form::$_useFormToken in CreateTicket.php
Variable $_useFormToken
SearchForm::$_useFormToken in Search.php
Variable $_write_db
Whups_Driver_sql::$_write_db in sql.php
Handle for the current database connection, used for writing. Defaults to the same handle as $_db if a separate write database is not required.
Method _addDateWhere
Whups_Driver_sql::_addDateWhere() in sql.php
Method _addWhere
Whups_Driver_sql::_addWhere() in sql.php
Method _autolink
Horde_Form_Renderer_Comment::_autolink() in Comment.php
Method _buildComment
Whups_Mail::_buildComment() in Mail.php
Returns the comment text built from the message content.
Method _clauseFromQuery
Whups_Driver_sql::_clauseFromQuery() in sql.php
Method _concatClauses
Whups_Driver_sql::_concatClauses() in sql.php
Method _criterionClause
Whups_Driver_sql::_criterionClause() in sql.php
Method _findAuthUser
Whups_Mail::_findAuthUser() in Mail.php
Searches the From: header for an email address contained in one of our users' identities.
Method _findSimpleHeaderValue
Whups_Mail::_findSimpleHeaderValue() in Mail.php
Returns a header value.
Method _findTicket
Whups_Mail::_findTicket() in Mail.php
Returns the ticket number matching the provided information.
Method _generateWhere
Whups_Driver_sql::_generateWhere() in sql.php
Method _getAllTicketAttributesWithNames
Whups_Driver_sql::_getAllTicketAttributesWithNames() in sql.php
Method _getAttributesForType
Whups_Driver_sql::_getAttributesForType() in sql.php
Method _getHistory
Whups_Driver_sql::_getHistory() in sql.php
Method _getQuery
Whups_QueryManager::_getQuery() in Query.php
Builds a query object from a share object.
Method _mapFields
Whups_Driver_sql::_mapFields() in sql.php
Method _notClause
Whups_Driver_sql::_notClause() in sql.php
Method _prefixTableToColumns
Whups_Driver_sql::_prefixTableToColumns() in sql.php
Method _renderBegin
Horde_Form_Renderer_Query::_renderBegin() in Query.php
Method _renderEnd
Horde_Form_Renderer_Query::_renderEnd() in Query.php
Method _renderForm
Horde_Form_Renderer_Query::_renderForm() in Query.php
Method _renderRow
Horde_Form_Renderer_Query::_renderRow() in Query.php
Method _setAttributeValue
Whups_Driver_sql::_setAttributeValue() in sql.php
Method _sort
Whups::_sort() in Whups.php
Method _updateDataSet
Whups_Reports::_updateDataSet() in Reports.php
Function _whups_add
_whups_add() in api.php
Create a new queue.
Function _whups_addAttachment
_whups_addAttachment() in api.php
Adds an attachment to a ticket.
Function _whups_addComment
_whups_addComment() in api.php
Add a comment to a ticket.
Function _whups_addTicket
_whups_addTicket() in api.php
Create a new ticket.
Function _whups_addVersion
_whups_addVersion() in api.php
Add a version to a queue
Function _whups_browse
_whups_browse() in api.php
Browse through Whups' object tree.
Function _whups_getAssignedTicketIds
_whups_getAssignedTicketIds() in api.php
Return the ids of all open tickets assigned to the current user.
Function _whups_getListTypes
_whups_getListTypes() in api.php
Get the types that Whups items can be listed as.
Function _whups_getQueueDetails
_whups_getQueueDetails() in api.php
Get details for a queue
Function _whups_getRequestedTicketIds
_whups_getRequestedTicketIds() in api.php
Return the ids of all open tickets that the current user created.
Function _whups_getTicketDetails
_whups_getTicketDetails() in api.php
Get the all tickets for a queue, optionally with a specific state.
Function _whups_getVersionDetails
_whups_getVersionDetails() in api.php
Return the details for a queue version
Function _whups_list
_whups_list() in api.php
Get a list of queues that the current user has read permissions for.
Function _whups_listAs
_whups_listAs() in api.php
Get a list of items from whups as type $type.
Function _whups_listCostObjects
_whups_listCostObjects() in api.php
List cost objects
Function _whups_listQueues
_whups_listQueues() in api.php
Return a list of queues that the current user has read permissions for
Function _whups_listTimeObjectCategories
_whups_listTimeObjectCategories() in api.php
List the ways that tickets can be treated as time objects
Function _whups_listTimeObjects
_whups_listTimeObjects() in api.php
Lists tickets with due dates as time objects.
Function _whups_listVersions
_whups_listVersions() in api.php
List the versions associated with a queue
Function _whups_perms
_whups_perms() in api.php
Permissions available from Whups
Function _whups_setTicketAttributes
_whups_setTicketAttributes() in api.php
Set attributes for a ticket
Function _whups_updateTicket
_whups_updateTicket() in api.php
Update a ticket's properties.
Method __toString
Whups_Ticket::__toString() in Ticket.php
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Variable $attribs
AttributeCriterionForm::$attribs in Query.php
List of all available attributes.
Variable $attributes
Horde_Form_Renderer_Query::$attributes in Query.php
Method addAttachment
Whups_Ticket::addAttachment() in Ticket.php
Adds an attachment to this ticket.
Method addAttributeDesc
Whups_Driver_sql::addAttributeDesc() in sql.php
Method AddAttributeDescForm
AddAttributeDescForm::AddAttributeDescForm() in Attribute.php
Class AddAttributeDescForm
AddAttributeDescForm in Attribute.php
This file contains all Horde_Form classes for attribute administration.
Method addAttributes
Whups_Ticket::addAttributes() in Ticket.php
Adds ticket attribute values to the ticket's details, and returns the list of attributes.
Method addComment
Whups_Driver_sql::addComment() in sql.php
Method AddCommentForm
AddCommentForm::AddCommentForm() in AddComment.php
Class AddCommentForm
AddCommentForm in AddComment.php
$Horde: whups/lib/Forms/AddComment.php,v 1.3 2008/08/05 22:48:30 bklang Exp $
Method addCommentPerms
Whups_Ticket::addCommentPerms() in Ticket.php
Sets exclusive read permissions on a comment to a certain group.
Method addInlineScript
Whups::addInlineScript() in Whups.php
Add inline javascript to the output buffer.
Method addListener
Whups_Driver_sql::addListener() in sql.php
Method addPriority
Whups_Driver_sql::addPriority() in sql.php
Method AddPriorityForm
AddPriorityForm::AddPriorityForm() in Priority.php
Class AddPriorityForm
AddPriorityForm in Priority.php
This file contains all Horde_Form classes for priority administration.
Method addQueue
Whups_Driver_sql::addQueue() in sql.php
Adds a new queue to the backend.
Class AddQueueForm
AddQueueForm in Queue.php
This file contains all Horde_Form classes for queue administration.
Method AddQueueForm
AddQueueForm::AddQueueForm() in Queue.php
Method addQueueUser
Whups_Driver_sql::addQueueUser() in sql.php
Method addReply
Whups_Driver_sql::addReply() in sql.php
Adds a form reply to the backend.
Class AddReplyForm
AddReplyForm in Reply.php
This file contains all Horde_Form classes for form reply administration.
Method AddReplyForm
AddReplyForm::AddReplyForm() in Reply.php
Method addState
Whups_Driver_sql::addState() in sql.php
Class AddStateForm
AddStateForm in State.php
This file contains all Horde_Form classes for ticket state administration.
Method AddStateForm
AddStateForm::AddStateForm() in State.php
Method addTicket
Whups_Driver_sql::addTicket() in sql.php
Method addTicketOwner
Whups_Driver_sql::addTicketOwner() in sql.php
Method addType
Whups_Driver_sql::addType() in sql.php
Class AddTypeStep1Form
AddTypeStep1Form in Type.php
This file contains all Horde_Form classes for ticket type administration.
Method AddTypeStep1Form
AddTypeStep1Form::AddTypeStep1Form() in Type.php
Class AddUserForm
AddUserForm in User.php
This file contains all Horde_Form classes for administrating responsible users.
Method AddUserForm
AddUserForm::AddUserForm() in User.php
Method addVersion
Whups_Driver_sql::addVersion() in sql.php
Adds a new version to the specified queue.
Method attach
Imple::attach() in Imple.php
Attach the Imple object to a javascript event.
Method attach
Imple_ContactAutoCompleter::attach() in ContactAutoCompleter.php
Attach the Imple object to a javascript event.
Method attachmentUrl
Whups::attachmentUrl() in Whups.php
Class AttributeCriterionForm
AttributeCriterionForm in Query.php
Method AttributeCriterionForm
AttributeCriterionForm::AttributeCriterionForm() in Query.php
Page api.php
api.php in api.php
Page AddComment.php
AddComment.php in AddComment.php
Page Attribute.php
Attribute.php in Attribute.php
Page Admin.php
Admin.php in Admin.php
Method assertOk
Whups_TestBase::assertOk() in TestBase.php
Asserts that the supplied result is not a PEAR_Error
Page ApiTest.php
ApiTest.php in ApiTest.php
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Method begin
Horde_Form_Renderer_Comment::begin() in Comment.php
Page base.php
base.php in base.php
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Method change
Whups_Ticket::change() in Ticket.php
Tracks that a detail of the ticket should change, but does not actually make the change until commit() is called.
Method ChooseQueryNameForLoadForm
ChooseQueryNameForLoadForm::ChooseQueryNameForLoadForm() in Query.php
Class ChooseQueryNameForLoadForm
ChooseQueryNameForLoadForm in Query.php
Method ChooseQueryNameForSaveForm
ChooseQueryNameForSaveForm::ChooseQueryNameForSaveForm() in Query.php
Class ChooseQueryNameForSaveForm
ChooseQueryNameForSaveForm in Query.php
Method CloneTypeForm
CloneTypeForm::CloneTypeForm() in Type.php
Class CloneTypeForm
CloneTypeForm in Type.php
Method commit
Whups_Ticket::commit() in Ticket.php
Goes through a list of built-up changes and commits them to the backend.
Method CreateStep1Form
CreateStep1Form::CreateStep1Form() in CreateTicket.php
Class CreateStep1Form
CreateStep1Form in CreateTicket.php
Method CreateStep2Form
CreateStep2Form::CreateStep2Form() in CreateTicket.php
Class CreateStep2Form
CreateStep2Form in CreateTicket.php
Class CreateStep3Form
CreateStep3Form in CreateTicket.php
Method CreateStep3Form
CreateStep3Form::CreateStep3Form() in CreateTicket.php
Class CreateStep4Form
CreateStep4Form in CreateTicket.php
Method CreateStep4Form
CreateStep4Form::CreateStep4Form() in CreateTicket.php
Constant CRITERION_ADDED_COMMENT
CRITERION_ADDED_COMMENT in Query.php
Constant CRITERION_ASSIGNED
CRITERION_ASSIGNED in Query.php
Constant CRITERION_ATTRIBUTE
CRITERION_ATTRIBUTE in Query.php
Constant CRITERION_COMMENT
CRITERION_COMMENT in Query.php
Constant CRITERION_DUE
CRITERION_DUE in Query.php
Constant CRITERION_GROUPS
CRITERION_GROUPS in Query.php
Constant CRITERION_ID
CRITERION_ID in Query.php
Criterion types.
Constant CRITERION_OWNERS
CRITERION_OWNERS in Query.php
Constant CRITERION_PRIORITY
CRITERION_PRIORITY in Query.php
Constant CRITERION_QUEUE
CRITERION_QUEUE in Query.php
Constant CRITERION_REQUESTER
CRITERION_REQUESTER in Query.php
Constant CRITERION_RESOLVED
CRITERION_RESOLVED in Query.php
Constant CRITERION_STATE
CRITERION_STATE in Query.php
Constant CRITERION_SUMMARY
CRITERION_SUMMARY in Query.php
Constant CRITERION_TIMESTAMP
CRITERION_TIMESTAMP in Query.php
Constant CRITERION_TYPE
CRITERION_TYPE in Query.php
Constant CRITERION_UPDATED
CRITERION_UPDATED in Query.php
Constant CRITERION_VERSION
CRITERION_VERSION in Query.php
Page CreateTicket.php
CreateTicket.php in CreateTicket.php
Page ContactAutoCompleter.php
ContactAutoCompleter.php in ContactAutoCompleter.php
Page Comment.php
Comment.php in Comment.php
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Variable $due
Horde_Form_Renderer_Comment::$due in Comment.php
Class DateCriterionForm
DateCriterionForm in Query.php
Method DateCriterionForm
DateCriterionForm::DateCriterionForm() in Query.php
Method DefaultPriorityForm
DefaultPriorityForm::DefaultPriorityForm() in Priority.php
Class DefaultPriorityForm
DefaultPriorityForm in Priority.php
Method DefaultStateForm
DefaultStateForm::DefaultStateForm() in State.php
Class DefaultStateForm
DefaultStateForm in State.php
Method delete
Whups_Query::delete() in Query.php
Delete this object from the backend permanently.
Method delete
Whups_QueryManager::delete() in Query.php
Method deleteAttachment
Whups_Ticket::deleteAttachment() in Ticket.php
Removes an attachment from this ticket.
Method deleteAttributeDesc
Whups_Driver_sql::deleteAttributeDesc() in sql.php
Class DeleteAttributeDescForm
DeleteAttributeDescForm in Attribute.php
Method DeleteAttributeDescForm
DeleteAttributeDescForm::DeleteAttributeDescForm() in Attribute.php
Method deleteHistory
Whups_Driver_sql::deleteHistory() in sql.php
Deletes all changes of a transaction.
Method deleteListener
Whups_Driver_sql::deleteListener() in sql.php
Method deleteNode
Whups_Query::deleteNode() in Query.php
Method deletePriority
Whups_Driver_sql::deletePriority() in sql.php
Method DeletePriorityForm
DeletePriorityForm::DeletePriorityForm() in Priority.php
Class DeletePriorityForm
DeletePriorityForm in Priority.php
Method deleteQuery
Whups_Driver_sql::deleteQuery() in sql.php
Delete query details.
Method DeleteQueryForm
DeleteQueryForm::DeleteQueryForm() in Query.php
Class DeleteQueryForm
DeleteQueryForm in Query.php
Method deleteQueue
Whups_Driver_sql::deleteQueue() in sql.php
Method deleteQueue
Whups_Driver::deleteQueue() in Driver.php
Deletes a queue.
Method DeleteQueueForm
DeleteQueueForm::DeleteQueueForm() in Queue.php
Class DeleteQueueForm
DeleteQueueForm in Queue.php
Method deleteReply
Whups_Driver_sql::deleteReply() in sql.php
Deletes a form reply from the backend.
Method deleteReply
Whups_Driver::deleteReply() in Driver.php
Deletes a form reply.
Class DeleteReplyForm
DeleteReplyForm in Reply.php
Method DeleteReplyForm
DeleteReplyForm::DeleteReplyForm() in Reply.php
Method deleteState
Whups_Driver_sql::deleteState() in sql.php
Class DeleteStateForm
DeleteStateForm in State.php
Method DeleteStateForm
DeleteStateForm::DeleteStateForm() in State.php
Method deleteTicket
Whups_Driver_sql::deleteTicket() in sql.php
Method deleteTicketOwner
Whups_Driver_sql::deleteTicketOwner() in sql.php
Method deleteType
Whups_Driver_sql::deleteType() in sql.php
Method DeleteTypeForm
DeleteTypeForm::DeleteTypeForm() in Type.php
Class DeleteTypeForm
DeleteTypeForm in Type.php
Method deleteVersion
Whups_Driver_sql::deleteVersion() in sql.php
Page Driver.php
Driver.php in Driver.php
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Method edit
Horde_Form_Renderer_Query::edit() in Query.php
Method EditAttributeDescStep1Form
EditAttributeDescStep1Form::EditAttributeDescStep1Form() in Attribute.php
Class EditAttributeDescStep1Form
EditAttributeDescStep1Form in Attribute.php
Method EditAttributeDescStep2Form
EditAttributeDescStep2Form::EditAttributeDescStep2Form() in Attribute.php
Class EditAttributeDescStep2Form
EditAttributeDescStep2Form in Attribute.php
Class EditPriorityStep1Form
EditPriorityStep1Form in Priority.php
Method EditPriorityStep1Form
EditPriorityStep1Form::EditPriorityStep1Form() in Priority.php
Class EditPriorityStep2Form
EditPriorityStep2Form in Priority.php
Method EditPriorityStep2Form
EditPriorityStep2Form::EditPriorityStep2Form() in Priority.php
Class EditQueueStep1Form
EditQueueStep1Form in Queue.php
Method EditQueueStep1Form
EditQueueStep1Form::EditQueueStep1Form() in Queue.php
Class EditQueueStep2Form
EditQueueStep2Form in Queue.php
Method EditQueueStep2Form
EditQueueStep2Form::EditQueueStep2Form() in Queue.php
Class EditReplyStep1Form
EditReplyStep1Form in Reply.php
Method EditReplyStep1Form
EditReplyStep1Form::EditReplyStep1Form() in Reply.php
Class EditReplyStep2Form
EditReplyStep2Form in Reply.php
Method EditReplyStep2Form
EditReplyStep2Form::EditReplyStep2Form() in Reply.php
Class EditStateStep1Form
EditStateStep1Form in State.php
Method EditStateStep1Form
EditStateStep1Form::EditStateStep1Form() in State.php
Class EditStateStep2Form
EditStateStep2Form in State.php
Method EditStateStep2Form
EditStateStep2Form::EditStateStep2Form() in State.php
Class EditTicketForm
EditTicketForm in EditTicket.php
Basic Ticket Editing form.
Method EditTicketForm
EditTicketForm::EditTicketForm() in EditTicket.php
Method EditTypeStep1Form
EditTypeStep1Form::EditTypeStep1Form() in Type.php
Class EditTypeStep1Form
EditTypeStep1Form in Type.php
Method EditTypeStep2Form
EditTypeStep2Form::EditTypeStep2Form() in Type.php
Class EditTypeStep2Form
EditTypeStep2Form in Type.php
Method EditUserStep1Form
EditUserStep1Form::EditUserStep1Form() in User.php
Class EditUserStep1Form
EditUserStep1Form in User.php
Method end
Horde_Form_Renderer_Comment::end() in Comment.php
Method execute
PropertyCriterionForm::execute() in Query.php
Method execute
ChooseQueryNameForSaveForm::execute() in Query.php
Method execute
ChooseQueryNameForLoadForm::execute() in Query.php
Method execute
AttributeCriterionForm::execute() in Query.php
Method execute
DeleteQueryForm::execute() in Query.php
Method execute
DateCriterionForm::execute() in Query.php
Method execute
UserCriterionForm::execute() in Query.php
Method execute
TextCriterionForm::execute() in Query.php
Method execute
GroupCriterionForm::execute() in Query.php
Method executeQuery
Whups_Driver_sql::executeQuery() in sql.php
Method expandAddresses
Imple_ContactAutoCompleter::expandAddresses() in ContactAutoCompleter.php
Uses the Registry to expand names and returning error information for any address that is either not valid or fails to expand.
Page EditTicket.php
EditTicket.php in EditTicket.php
Method exists
Whups_Test_Perms::exists() in TestBase.php
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Method factory
Whups_Driver::factory() in Driver.php
Attempts to return a concrete Whups_Driver instance based on $driver.
Method factory
Imple::factory() in Imple.php
Attempts to return a concrete Imple instance based on $imple.
Method factory
Whups_View::factory() in View.php
Method fieldTypeNames
Whups::fieldTypeNames() in Whups.php
Returns the available field type names from the Horde_Form classes.
Method fieldTypeParams
Whups::fieldTypeParams() in Whups.php
Returns the parameters for a certain Horde_Form field type.
Method fieldTypes
Whups::fieldTypes() in Whups.php
Retruns the available field types including all type information from the Horde_Form classes.
Method filterTicketsByState
Whups_Driver::filterTicketsByState() in Driver.php
Method formatComments
Whups_Driver::formatComments() in Driver.php
Converts a changeset array to a plain text comment snippet.
Method formatUser
Whups::formatUser() in Whups.php
Returns a user string from the user's name and email address.
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Method get
Whups_Ticket::get() in Ticket.php
Returns a piece of information from this ticket.
Method getAllAttributes
Whups_Driver_sql::getAllAttributes() in sql.php
Method getAllPriorityInfo
Whups_Driver_sql::getAllPriorityInfo() in sql.php
Method getAllStateInfo
Whups_Driver_sql::getAllStateInfo() in sql.php
Method getAllTicketAttributesWithNames
Whups_Driver::getAllTicketAttributesWithNames() in Driver.php
Returns the attributes for a specific ticket.
Method getAllTypeInfo
Whups_Driver_sql::getAllTypeInfo() in sql.php
Method getAllTypes
Whups_Driver_sql::getAllTypes() in sql.php
Method getAttachments
Whups::getAttachments() in Whups.php
Method getAttributeDesc
Whups_Driver_sql::getAttributeDesc() in sql.php
Method getAttributeInfoForType
Whups_Driver_sql::getAttributeInfoForType() in sql.php
Method getAttributeName
Whups_Driver_sql::getAttributeName() in sql.php
Method getAttributeNamesForType
Whups_Driver_sql::getAttributeNamesForType() in sql.php
Method getAttributesForType
Whups_Driver::getAttributesForType() in Driver.php
Returns the attributes for a specific ticket type.
Method getCAPTCHA
Whups::getCAPTCHA() in Whups.php
Returns a new or the current CAPTCHA string.
Method getCategories
Whups_Driver::getCategories() in Driver.php
Method getCurrentTicket
Whups::getCurrentTicket() in Whups.php
Get the current ticket - use the 'id' request variable to determine what to look for. Will redirect to the default view if the ticket isn't found or if permissions checks fail.
Method getDataSet
Whups_Reports::getDataSet() in Reports.php
Method getDb
Whups_Driver_sql::getDb() in sql.php
Return the db object we're using.
Method getDefaultPriority
Whups_Driver_sql::getDefaultPriority() in sql.php
Method getDefaultState
Whups_Driver_sql::getDefaultState() in sql.php
Method getDefaultType
Whups_Driver_sql::getDefaultType() in sql.php
Method getDetails
Whups_Ticket::getDetails() in Ticket.php
Returns all ticket information.
Method getGuestEmail
Whups_Driver_sql::getGuestEmail() in sql.php
Method getHistory
Whups_Driver::getHistory() in Driver.php
Method getId
Whups_Ticket::getId() in Ticket.php
Returns the ticket id.
Method getInfo
SearchForm::getInfo() in Search.php
Fetch the field values of the submitted form.
Method getListeners
Whups_Driver_sql::getListeners() in sql.php
Method getMenu
Whups::getMenu() in Whups.php
Build Whups' list of menu items.
Method getOwnerCriteria
Whups::getOwnerCriteria() in Whups.php
Method getOwners
Whups_Driver_sql::getOwners() in sql.php
Method getOwners
Whups::getOwners() in Whups.php
Method getPriorities
Whups_Driver_sql::getPriorities() in sql.php
Method getPriority
Whups_Driver_sql::getPriority() in sql.php
Method getQuery
Whups_QueryManager::getQuery() in Query.php
Returns a specific query identified by its id.
Method getQuery
Whups_Driver_sql::getQuery() in sql.php
Retrieve query details.
Method getQueryBySlug
Whups_QueryManager::getQueryBySlug() in Query.php
Returns a specific query identified by its slug name.
Method getQueue
Whups_Driver::getQueue() in Driver.php
Method getQueueBySlugInternal
Whups_Driver_sql::getQueueBySlugInternal() in sql.php
Method getQueueInternal
Whups_Driver_sql::getQueueInternal() in sql.php
Method getQueues
Whups_Driver::getQueues() in Driver.php
Method getQueuesInternal
Whups_Driver_sql::getQueuesInternal() in sql.php
Method getQueueSummary
Whups_Driver_sql::getQueueSummary() in sql.php
Return a list of queues with open tickets, and the number of open tickets in each.
Method getQueueUsers
Whups_Driver_sql::getQueueUsers() in sql.php
Method getReplies
Whups_Driver_sql::getReplies() in sql.php
Returns all available form replies for a ticket type.
Method getReply
Whups_Driver_sql::getReply() in sql.php
Returns a form reply information hash.
Method getSearchResultColumns
Whups::getSearchResultColumns() in Whups.php
Returns the set of columns and their associated parameter from the backend that should be displayed to the user. The results can depend on the current user preferences and which search function was executed.
Method getState
Whups_Driver_sql::getState() in sql.php
Method getStates
Whups_Driver_sql::getStates() in sql.php
Method getTabs
Whups_Query::getTabs() in Query.php
Tab operations for this query.
Method getTicketAttributes
Whups_Driver_sql::getTicketAttributes() in sql.php
Method getTicketAttributesWithNames
Whups_Driver_sql::getTicketAttributesWithNames() in sql.php
Method getTicketDetails
Whups_Driver_sql::getTicketDetails() in sql.php
Method getTicketsByProperties
Whups_Driver_sql::getTicketsByProperties() in sql.php
Method getTicketState
Whups_Driver_sql::getTicketState() in sql.php
Method getTicketTabs
Whups::getTicketTabs() in Whups.php
Get the tabs for navigating between ticket actions.
Method getTime
Whups_Reports::getTime() in Reports.php
Returns a time (max, min, avg) that tickets are in a particular state (open, assigned, etc.).
Method getType
Whups_Driver_sql::getType() in sql.php
Method getTypeIds
Whups_Driver_sql::getTypeIds() in sql.php
Method getTypeName
Whups_Driver_sql::getTypeName() in sql.php
Method getTypes
Whups_Driver_sql::getTypes() in sql.php
Method getUserAttributes
Whups::getUserAttributes() in Whups.php
Method getVersion
Whups_Driver::getVersion() in Driver.php
Method getVersionInfo
Whups_Driver::getVersionInfo() in Driver.php
Method getVersionInfoInternal
Whups_Driver_sql::getVersionInfoInternal() in sql.php
Method getVersionInternal
Whups_Driver_sql::getVersionInternal() in sql.php
Method getVersions
Whups_Driver::getVersions() in Driver.php
Returns a hash of versions suitable for select lists.
Method GroupCriterionForm
GroupCriterionForm::GroupCriterionForm() in Query.php
Class GroupCriterionForm
GroupCriterionForm in Query.php
Method getPermissions
Whups_Test_Perms::getPermissions() in TestBase.php
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Method handle
Imple_ContactAutoCompleter::handle() in ContactAutoCompleter.php
TODO
Method handle
Imple::handle() in Imple.php
TODO
Method hasPermission
Whups_Query::hasPermission() in Query.php
Checks to see if a user has a given permission.
Method hasPermission
Whups_QueryManager::hasPermission() in Query.php
Checks to see if a user has a given permission to $queryId.
Method hasPermission
Whups::hasPermission() in Whups.php
Returns whether a user has a certain permission on a single resource.
Method hoist
Whups_Query::hoist() in Query.php
Constant HORDE_BASE
HORDE_BASE in base.php
Class Horde_Form_Renderer_Comment
Horde_Form_Renderer_Comment in Comment.php
$Horde: whups/lib/Renderer/Comment.php,v 1.16.2.4 2010/04/29 22:53:45 jan Exp $
Method Horde_Form_Renderer_Query
Horde_Form_Renderer_Query::Horde_Form_Renderer_Query() in Query.php
Class Horde_Form_Renderer_Query
Horde_Form_Renderer_Query in Query.php
A Horde_Form_Renderer for rendering Whups queries.
Method html
Imple::html() in Imple.php
Return the rendered HTML code.
Method html
Whups_View_Results::html() in Results.php
Method html
Whups_View_SavedQueries::html() in SavedQueries.php
Method hasPermission
Whups_Test_Perms::hasPermission() in TestBase.php
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Variable $id
Whups_Query::$id in Query.php
Query id.
Method Imple
Imple::Imple() in Imple.php
Constructor.
Class Imple
Imple in Imple.php
$Horde: whups/lib/Imple.php,v 1.1.2.1 2009/01/06 15:28:17 jan Exp $
Class Imple_ContactAutoCompleter
Imple_ContactAutoCompleter in ContactAutoCompleter.php
Method Imple_ContactAutoCompleter
Imple_ContactAutoCompleter::Imple_ContactAutoCompleter() in ContactAutoCompleter.php
Constructor.
Method initialise
Whups_Driver_sql::initialise() in sql.php
Method insertBranch
Whups_Query::insertBranch() in Query.php
Class InsertBranchForm
InsertBranchForm in Query.php
Forms for editing queries.
Method InsertBranchForm
InsertBranchForm::InsertBranchForm() in Query.php
Method insertCriterion
Whups_Query::insertCriterion() in Query.php
Method isCategory
Whups_Driver_sql::isCategory() in sql.php
Page Imple.php
Imple.php in Imple.php
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Method listAllAttachments
Whups_Ticket::listAllAttachments() in Ticket.php
Returns a list of all files that have been attached to this ticket, whether they still exist or not.
Method listQueries
Whups_QueryManager::listQueries() in Query.php
List queries.
Method listTemplates
Whups::listTemplates() in Whups.php
List all templates of a given type.
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Page Mail.php
Mail.php in Mail.php
Method mail
Whups_Driver::mail() in Driver.php
Sends email notifications to a list of recipients.
Method makeTicket
Whups_Ticket::makeTicket() in Ticket.php
Returns a ticket object for an id.
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Variable $name
Whups_Query::$name in Query.php
The full name of the query.
Method newQuery
Whups_QueryManager::newQuery() in Query.php
Method newTicket
Whups_Ticket::newTicket() in Ticket.php
Creates a new ticket.
Method newTransaction
Whups_Driver_sql::newTransaction() in sql.php
Create a new transaction id for associating related entries in the whups_logs table.
Method notify
Whups_Ticket::notify() in Ticket.php
Notifies all appropriate people of the creation/update of this ticket.
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Constant OPERATOR_CI_SUBSTRING
OPERATOR_CI_SUBSTRING in Query.php
Operators for text fields.
Constant OPERATOR_CS_SUBSTRING
OPERATOR_CS_SUBSTRING in Query.php
Constant OPERATOR_EQUAL
OPERATOR_EQUAL in Query.php
Constant OPERATOR_GREATER
OPERATOR_GREATER in Query.php
Operators for integer fields.
Constant OPERATOR_LESS
OPERATOR_LESS in Query.php
Constant OPERATOR_PATTERN
OPERATOR_PATTERN in Query.php
Constant OPERATOR_WORD
OPERATOR_WORD in Query.php
Method outputInlineScript
Whups::outputInlineScript() in Whups.php
Print inline javascript to the output buffer.
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Variable $parameters
Whups_Query::$parameters in Query.php
Variable $priority
Horde_Form_Renderer_Comment::$priority in Comment.php
Page Priority.php
Priority.php in Priority.php
Method pathToForm
Whups_Query::pathToForm() in Query.php
Operations.
Method pathToString
Whups_Query::pathToString() in Query.php
Method permissionsFilter
Whups::permissionsFilter() in Whups.php
Filters a list of resources based on whether a user use certain permissions on it.
Method processMail
Whups_Mail::processMail() in Mail.php
Parse a MIME message and create a new ticket.
Method PropertyCriterionForm
PropertyCriterionForm::PropertyCriterionForm() in Query.php
Class PropertyCriterionForm
PropertyCriterionForm in Query.php
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Variable $query
Whups_Query::$query in Query.php
Variable $queue
Horde_Form_Renderer_Comment::$queue in Comment.php
Page Queue.php
Queue.php in Queue.php
Page Query.php
Query.php in Query.php
Page QueryParameterForm.php
QueryParameterForm.php in QueryParameterForm.php
Page Query.php
Query.php in Query.php
Page Query.php
Query.php in Query.php
Class QueryParameterForm
QueryParameterForm in QueryParameterForm.php
QueryParameterForm Class
Method QueryParameterForm
QueryParameterForm::QueryParameterForm() in QueryParameterForm.php
Constant QUERY_TYPE_AND
QUERY_TYPE_AND in Query.php
Mode types.
Constant QUERY_TYPE_CRITERION
QUERY_TYPE_CRITERION in Query.php
Constant QUERY_TYPE_NOT
QUERY_TYPE_NOT in Query.php
Constant QUERY_TYPE_OR
QUERY_TYPE_OR in Query.php
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Page Reply.php
Reply.php in Reply.php
Page Reports.php
Reports.php in Reports.php
Page Results.php
Results.php in Results.php
Method reduce
Whups_Query::reduce() in Query.php
Bottom up traversal.
Method removeQueueUser
Whups_Driver_sql::removeQueueUser() in sql.php
Method render
Horde_Form_Renderer_Comment::render() in Comment.php
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Variable $slug
Whups_Query::$slug in Query.php
The query slug (short name).
Variable $state
Horde_Form_Renderer_Comment::$state in Comment.php
Page sql.php
sql.php in sql.php
Page State.php
State.php in State.php
Page Search.php
Search.php in Search.php
Page SavedQueries.php
SavedQueries.php in SavedQueries.php
Method save
Whups_QueryManager::save() in Query.php
Method save
Whups_Query::save() in Query.php
Saves any changes to this object to the backend permanently. New objects are added instead.
Method saveQuery
Whups_Driver_sql::saveQuery() in sql.php
Save query details, inserting a new query row if necessary.
Class SearchForm
SearchForm in Search.php
SearchForm Class.
Method SearchForm
SearchForm::SearchForm() in Search.php
Method SendReminderForm
SendReminderForm::SendReminderForm() in Admin.php
Class SendReminderForm
SendReminderForm in Admin.php
This file contains any general Horde_Form classes for administration purposes that don't have have their own file in the Admin/ subdirectory.
Method sendReminders
Whups::sendReminders() in Whups.php
Send reminders. One email per user.
Method set
Whups_Ticket::set() in Ticket.php
Changes a detail of the ticket to a new value.
Method setAttributes
Whups_Driver::setAttributes() in Driver.php
Method setDefaultPriority
Whups_Driver_sql::setDefaultPriority() in sql.php
Method setDefaultState
Whups_Driver_sql::setDefaultState() in sql.php
Method setDetails
Whups_Ticket::setDetails() in Ticket.php
Sets all properties of the ticket necessary to display the TicketDetailsForm.
Method show
Whups_Ticket::show() in Ticket.php
Redirects the browser to this ticket's view.
Method sortBy
Whups::sortBy() in Whups.php
Method sortDir
Whups::sortDir() in Whups.php
Method sortTickets
Whups::sortTickets() in Whups.php
Method stringToPath
Whups_Query::stringToPath() in Query.php
Method setUp
Whups_TestBase::setUp() in TestBase.php
Method setUp
Whups_ApiTest::setUp() in ApiTest.php
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Variable $ticketTypes
Horde_Form_Renderer_Query::$ticketTypes in Query.php
Variable $type
Horde_Form_Renderer_Comment::$type in Comment.php
Page Type.php
Type.php in Type.php
Page Ticket.php
Ticket.php in Ticket.php
Class TextCriterionForm
TextCriterionForm in Query.php
Method TextCriterionForm
TextCriterionForm::TextCriterionForm() in Query.php
Method textOperators
Whups_Query::textOperators() in Query.php
Returns human readable descriptions of all operator types.
Method TicketDetailsForm
TicketDetailsForm::TicketDetailsForm() in Ticket.php
Class TicketDetailsForm
TicketDetailsForm in Ticket.php
Method toString
Whups_Ticket::toString() in Ticket.php
Returns a plain text representation of a ticket.
Page TestBase.php
TestBase.php in TestBase.php
Method test_listQueues_returns_hash
Whups_ApiTest::test_listQueues_returns_hash() in ApiTest.php
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Page User.php
User.php in User.php
Method updateAttributeDesc
Whups_Driver_sql::updateAttributeDesc() in sql.php
Method updateLog
Whups_Driver_sql::updateLog() in sql.php
Method updatePriority
Whups_Driver_sql::updatePriority() in sql.php
Method updateQueue
Whups_Driver_sql::updateQueue() in sql.php
Method updateQueueUsers
Whups_Driver_sql::updateQueueUsers() in sql.php
Method updateReply
Whups_Driver_sql::updateReply() in sql.php
Updates a form reply in the backend.
Method updateState
Whups_Driver_sql::updateState() in sql.php
Method updateTicket
Whups_Driver_sql::updateTicket() in sql.php
Update any details of a ticket that are stored in the main
Method updateType
Whups_Driver_sql::updateType() in sql.php
Method updateTypesQueues
Whups_Driver_sql::updateTypesQueues() in sql.php
Method updateVersion
Whups_Driver_sql::updateVersion() in sql.php
Method urlFor
Whups::urlFor() in Whups.php
Method UserCriterionForm
UserCriterionForm::UserCriterionForm() in Query.php
Class UserCriterionForm
UserCriterionForm in Query.php
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Page View.php
View.php in View.php
Method validate
EditTicketForm::validate() in EditTicket.php
Method validate
CreateStep3Form::validate() in CreateTicket.php
Method validate
AddCommentForm::validate() in AddComment.php
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Page Whups.php
Whups.php in Whups.php
Method walk
Whups_Query::walk() in Query.php
Top down traversal.
Class Whups
Whups in Whups.php
The Whups:: class provides functionality that all of Whups needs, or that should be encapsulated from other parts of the Whups system.
Constant WHUPS_BASE
WHUPS_BASE in base.php
Method Whups_Driver
Whups_Driver::Whups_Driver() in Driver.php
Class Whups_Driver
Whups_Driver in Driver.php
Base class for Whups' storage backend.
Class Whups_Driver_sql
Whups_Driver_sql in sql.php
Whups_Driver_sql class - implements a Whups backend for the PEAR::DB abstraction layer.
Class Whups_Mail
Whups_Mail in Mail.php
Whups mail processing library.
Class Whups_Query
Whups_Query in Query.php
Method Whups_Query
Whups_Query::Whups_Query() in Query.php
Constructor
Class Whups_QueryManager
Whups_QueryManager in Query.php
Method Whups_QueryManager
Whups_QueryManager::Whups_QueryManager() in Query.php
Constructor.
Method Whups_Reports
Whups_Reports::Whups_Reports() in Reports.php
Class Whups_Reports
Whups_Reports in Reports.php
Whups_Reports:: class.
Constant WHUPS_TEMPLATES
WHUPS_TEMPLATES in base.php
Class Whups_Ticket
Whups_Ticket in Ticket.php
The Whups_Ticket class encapsulates some logic relating to tickets, sending updates, etc.
Method Whups_Ticket
Whups_Ticket::Whups_Ticket() in Ticket.php
Constructor.
Constant WHUPS_VFS_ATTACH_PATH
WHUPS_VFS_ATTACH_PATH in Whups.php
The virtual path to use for VFS data.
Method Whups_View
Whups_View::Whups_View() in View.php
Class Whups_View
Whups_View in View.php
$Horde: whups/lib/View.php,v 1.4.2.1 2009/01/06 15:28:17 jan Exp $
Class Whups_View_Results
Whups_View_Results in Results.php
Whups_View for displaying a list of tickets.
Method Whups_View_Results
Whups_View_Results::Whups_View_Results() in Results.php
Class Whups_View_SavedQueries
Whups_View_SavedQueries in SavedQueries.php
$Horde: whups/lib/View/SavedQueries.php,v 1.4.2.1 2009/01/06 15:28:26 jan Exp $
Class Whups_ApiTest
Whups_ApiTest in ApiTest.php
API tests for Whups.
Class Whups_TestBase
Whups_TestBase in TestBase.php
Base class for Whups test cases
Class Whups_Test_Perms
Whups_Test_Perms in TestBase.php
Permissions class to use when we need to pretend we are checking permissions
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